Careers

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Open Positions

Role 1

Customer Support Analyst

Salary: £26,000 to £30,000 annual (based on experience)

Duties and Responsibilities:

  • Running analysis projects and assessing processes based on data analytics
  • Determining the present and future business processes
  • Maintaining the quality of IT services and products
  • Installing elements of systems design, including wireframes, business rules, data migration rules and other detailed deliverables
  • Facilitating the discussion of requirements among stakeholders and documenting requirements to provide data-driven recommendations
  • Assisting with acceptance integration and testing and developing project plans
  • Gathering intelligence from corporate executives and middle managers about needs and future growth

Skills and Experience:

  • Excellent verbal and written communication skills, multilingual would be an advantage
  • Strong problem-solving skills and the ability to negotiate with multiple businesses and stakeholders to find solutions for technical challenges
  • Excellent critical thinking skills and an open-minded mentality for new ideas
  • Attention to detail and ability to maintain a high level of accuracy
  • Excellent data analysis skills
  • Proficiency in various computer applications

 

For more information please contact HR@trisquaregroup.com

To apply 

Please send your CV and a cover letter detailing your experiences to  HR@trisquaregroup.com

At Tri Square Group We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

 

Role 2

IT Support Technician

Salary: £26,000 to £30,000 annual (based on experience)

Duties and Responsibilities:

  • Installing, configuring and maintaining software and hardware components of computer and network systems
  • Diagnosing and troubleshooting software and hardware issues
  • Repairing and replacing damaged computer and network components
  • Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software
  • Serving as the first point of contact for IT support within the organisation
  • Supporting people whenever they encounter challenges with computers and network devices
  • Maintaining and updating technical documentation regularly
  • Testing new hardware and software before full-scale installation

Skills and Experience:

Previous experience in IT support or IT technician roles would be an advantage.

  • In-depth knowledge of Windows, Mac, Linux and UNIX operating systems
  • Practical experience with internet and network security protocols
  • Problem-solving skills
  • Technical documentation skills
  • Organisational and interpersonal skills

For more information please contact HR@trisquaregroup.com

To apply 

Please send your CV and a cover letter detailing your experiences to  HR@trisquaregroup.com

At Tri Square Group We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

 

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